Maytag Refrigerator Model OBX MSS25C4MGB (2024)

Product Reviews:


I purchased the Neptune HE pair because they are front loading and can be s

I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.

Published: March 25, 2016

Leanne of Tucson, AZ

Source: consumeraffairs.com

Bought the Maytag top load high efficiency washer (also matching dryer whic

Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.

Published: January 21, 2019

Heather of Endicott, NY

Source: consumeraffairs.com

I purchased a Maytag refrigerator back in 2005; right around the time Whirl

I purchased a Maytag refrigerator back in 2005; right around the time Whirlpool was making a play for Maytag. What a mistake! I had previously owned a GE that lasted 19 years! I even selected a model that did not have any ice in door or water in door that are prone to problems. In the 8 years I owned it, I had a serviceman to my place at least 4 times and dumped around $600 into it! Today the final straw... the compressor went! I will NEVER buy a Maytag again!

Published: June 4, 2013

Brian of Sea Girt, NJ

Source: consumeraffairs.com

Water level is totally inaccurate, if you do get enough water in it, it wil

Water level is totally inaccurate, if you do get enough water in it, it will not spin clothes dry. This is the worst purchase I have bought in my entire life. This washing machine fails in every aspect period!! AND the matching dryer is a waste of space as well, clothes come out damp regardless of setting or time period. When I was younger, Maytag meant something, not anymore! I have searched to see if there are replacement sensors, or upgraded components to make these machines work properly, that I would even be willing to pay for myself and get them installed to make them functional, but NO they dont even offer that... we are just stuck with them. My water bill is higher and my electric bill is higher too! From these machines. I wouldnt even sell them used to another person. I wouldnt want them to inherit these problems, but as soon as I can save up enough money {being disabled} I will get these hauled off and buy a set of Speed Queen machines. My wife and I are so repeatedly disgusted!! I wish I had the receipt so I could post it for more proof.

Published: June 6, 2017

Shelby of Marion, KY

Source: consumeraffairs.com

Maytag Centennial - It came with the house. I think its a line made special

Maytag Centennial - It came with the house. I think its a line made special for rent-to-own kind of places. I cannot stand the washer. It will not take fabric softener unless its in the ball and if you use extra rinse you dont get to use fab softener at all. (I like liquid fab softener on some things). Why it doesnt have a dispenser is beyond me. And the bleach dispenser is poorly designed, too close to the tub and splashes every time. Ive had this six months and would get rid of it in a heartbeat if I could afford to. Plus it snags towels. The washer is crap. And its a Maytag. I wish it would break so I could justify buying one that has some decent features like fab soft dispenser, bleach dispenser that doesnt splash, drum that doesnt snag.

Published: April 20, 2016

Susan of Miami, FL

Source: consumeraffairs.com

Maytag gas range model #MGR8670XS 1 - I would not recommend this range. We

Maytag gas range model #MGR8670XS 1 - I would not recommend this range. We bought it new and when I used the self clean oven, it did not work. It took four months to get this resolved. I self cleaned again, and I had to clean the oven by hand. It did not clean very well at all. I wish I had my old oven back.

Published: April 26, 2013

Linda of Ottumwa, IA

Source: consumeraffairs.com

I originally wrote a complaint on 5/20/09. This is a follow-up. From the ti

I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! Thats pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldnt normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldnt be happier. Maytag will get no further business from me.

Published: August 1, 2012

Diane of Belleville, IL

Source: consumeraffairs.com

Purchased this dishwasher 3 1/2 yrs. ago. Control panel went out. We would

Purchased this dishwasher 3 1/2 yrs. ago. Control panel went out. We would have had to pay almost the cost of new one to replace the part! Maytag used to be reliable. The dishwasher we owned previously (not Maytag) was still working after 12 years!

Published: October 16, 2015

paula of Vero Beach, FL

Source: consumeraffairs.com

We bought a Maytag refrigerator about 3 years and have had so much trouble.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

Published: October 10, 2015

Jane of Slidell, LA

Source: consumeraffairs.com

Not only does the water not drain properly causing an insane amount of sten

Not only does the water not drain properly causing an insane amount of stench of moldy water being trapped, but this washer has had nothing but problems since we got it. Error code after error code, problem after problem. So disappointed. My husband wanted an LG and I said it had to be Maytag because Maytag was the best. Thanks for making me a liar Maytag!

Published: June 28, 2016

Stevi of Vancouver, WA

Source: consumeraffairs.com

Maytag gas range 5 burners. Maytag is quality. Period. I doubt that other b

Maytag gas range 5 burners. Maytag is quality. Period. I doubt that other brands are made as well. From the handle of the oven door to the ease of cleaning the burners, you wont find better for the price. I look for quality and reliability. I read reviews. A deal breaker on any major purchased would be too many bad reviews and shoddy materials or construction. This range has 3 regular burners, one large burner and one small burner. The oven shelves easily adjust from one level to another. The controls are easy to reach and the timer and bake controls are easy to operate.

Published: March 16, 2016

William of Riverside, CA

Source: consumeraffairs.com

Updated on 01/21/2019: I have contacted Maytag numerous times with no resul

Updated on 01/21/2019: I have contacted Maytag numerous times with no results. I purchased a washer and dryer on 2/7/2018 and the dryer takes hours to dry my clothes. I contacted them 2 months after my purchase and then waited and contacted again and again. I have contacted them numerous time with nobody contacting me back. I want a complete full refund in the amount of $1031.06! I want to purchase another washer and dryer from someone else and purchase both so they match.Original Review: Maytag MCT Dryer - The washer I purchase is great but the dryer doesnt dry worth anything. Dont buy it. Takes me hours to dry one load and the only reason I purchased this was because my old dryer was drying less but actually was better than this one. The time sensored dryer isnt worth 5 cents. So disappointed! I have had it 2 months, paid cash at Lowes and so unhappy!

Published: May 22, 2018

Crystal of Barnardsville, NC

Source: consumeraffairs.com

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Mayta

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.

Published: February 29, 2012

Chris of Evans, CO

Source: consumeraffairs.com

Bought machine 03/23/15 exactly 2 yrs ago & machine will not work. It l

Bought machine 03/23/15 exactly 2 yrs ago & machine will not work. It looks like the electric panel and which there are a lot of complaints about the panel, and the lid. It seems as its about the extended warranty now. The quality that Maytag advertises is lies. You buy the product and you have no choice but to purchase a warranty on your machine. Simple is better when it last 20 yrs over 2 yrs on a fancy machine. First electric panel machine washer with a horrible experience. It will cost 98 just to look at, that is not including parts and labor. Its 339.15 for a year warranty which equals over 300 per year for 3 years. Overpriced in all ways. Worse choice ever.

Published: April 3, 2017

Denise of Pembroke Pines, FL

Source: consumeraffairs.com

Horrible washing machine. Cannot get clothes clean. It simply does not supp

Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.

Published: August 19, 2018

Wendell of Aberdeen, SD

Source: consumeraffairs.com

I feel its kind of cheap. The interior is all plastic which doesnt look shi

I feel its kind of cheap. The interior is all plastic which doesnt look shiny and clean as it use to be when it was new. Not efficient in cleaning. Can see still dirt spots in some of the washed dishes.

Published: March 8, 2020

Muhanned of Calgary, AB

Source: consumeraffairs.com

We bought a new top of the line Maytag MGD7000XW dryer about 2 years ago. I

We bought a new top of the line Maytag MGD7000XW dryer about 2 years ago. It worked great for about 6 months, thing started acting funny. All of the front console lights stay on all of the time and it ONLY dries on high heat now. This all happened after the warranty period. So fine, I was going to buy a new complete front console (CONSOLE Part Number: W10388467 $300.) as the online repairman suggested. Guess what, Maytag no longer offers the part to fix my dryer. So now I have a 2 year old top of the line P.O.S. MAYTAG dryer that cant be fixed. I will never buy from this company again (Maytag).

Published: October 28, 2015

Michael of Issaquah, WA

Source: consumeraffairs.com

My name is Mrs ** and I dont have a complaint. I would to tell you about ou

My name is Mrs ** and I dont have a complaint. I would to tell you about our washer. It is a Maytag. It use to be my mother-in-laws. She did laundry in it for 4 grown boys and 1 girl plus her and her husband. She passed along to my husband a long time ago. And now it does laundry for 6 kids plus my husband and me. I run it 2 days a week sometimes more. The washer is between 25 and 30 years old. And works good still. Im not sure how much longer it has but we are happy with it. And soon Ill be washing for 7 kids. We have made a decision to start looking for another soon. But I wanted to share my story with you. My husband is now in his 40s if it says how long it has lasted. Thank you.

Published: March 6, 2015

Cheryl of Welland, ON

Source: consumeraffairs.com

We purchased a gas range and over the range Maytag microwave a few years ba

We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!

Published: November 1, 2014

Brenda of San Jose, CA

Source: consumeraffairs.com

My Bravos XL is worthless!!! This lack of agitator design is totally ineffe

My Bravos XL is worthless!!! This lack of agitator design is totally ineffective. Dark clothes come out with white powder on them and I use the liquid detergent. Whites I soak with detergent and bleach then full wash cycle. Still stains on dish towels and socks. Never had a problem with the old agitator Maytag. And yes the wrinkle free cycle creates wrinkles. Deep water wash is only cycle that even comes close to cleaning and its far from perfect. Horrible waste of money, buyers beware!!! I thought all those negative reviews were overblown and since I couldnt find a large enough machine with an agitator, I ignored warnings and bought this garbage. Matching dryer is fine.

Published: December 17, 2017

Kunigunde of Alliance, OH

Source: consumeraffairs.com

I purchased two high end Maytag machines, one washer and one dryer, approxi

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

Published: August 12, 2014

Dale of Watervliet, NY

Source: consumeraffairs.com

It meets all of my needs and expectations. Its quiet looks nice and does a

It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.

Published: December 8, 2016

Mike of Saint Louis, Missouri

Source: consumeraffairs.com

This set of Maytag washer/dryer are nearly nineteen years old now and are s

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

Published: February 17, 2019

Sam of Amarillo, TX

Source: consumeraffairs.com

I have owned several dishwashers thru the years and my favorite is Maytag.

I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!

Published: January 30, 2018

Carol of Williamsburg, Virginia

Source: consumeraffairs.com

First off. Maytag customer service is horrible. I purchased a Maytag washer

First off. Maytag customer service is horrible. I purchased a Maytag washer & used it 8 time. It now doesnt rinse the soap out of my clothing or even clean anything. The washer isnt broken because thousands of other people with the same exact washer have written negative reviews everywhere online. The washer needs to be recalled & never sold again. Maytag is making people SICK and they dont care. My whole family had skin irritation because we didnt realize our new washer wasnt rinsing.

Published: June 30, 2017

Aaron of Burleson, TX

Source: consumeraffairs.com

First I do like the fact that it spins at such a high speed that the water

First I do like the fact that it spins at such a high speed that the water is mostly gone, and that is the good news. I do like that it uses less water but when washing any dark colored clothes there are dirt or scum like marks where the clothes may have been folded or twisted in knots which I also do not like. I have cleaned machine but this started when new. Drying doesnt get rid of those scum marks either. I never had this problem with my old full fill machine. I have used more detergent and less HE of course in both liquid and powder. Any suggestions?

Published: October 29, 2015

Gary of Lincoln, NE

Source: consumeraffairs.com

Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues

Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues whatsoever until three days ago when it stopped working altogether and after doing a series of tests I discovered that Im joining a large and growing list of owners with the same problem. I never have been a fan of digital controls due to their vulnerability to temperature and humidity conditions or high impacts for that matter. Ive owned many dishwashers of various brands for upwards of 10 years on average each. This is the first one not equipped with analog/mechanical controls. Im hoping I can still find more of that type.

Published: October 13, 2014

Patrick of Garland, TX

Source: consumeraffairs.com

I love the way it can really handle large loads. The dryer is the best thou

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

Published: February 8, 2017

Jacquelyn of Leesburg, VA

Source: consumeraffairs.com

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the p

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basem*nt downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basem*nt. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.

Published: December 18, 2013

Luann of Harrison, TN

Source: consumeraffairs.com

Ive had my Maytag (above range model) for about 4 months. The same as every

Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.

Published: May 26, 2018

Kenneth of Elizabethton, TN

Source: consumeraffairs.com

I just had an astonishing phone call with Maytag customer service (1-800-34

I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!

Published: April 14, 2015

Susan of Santa Barbara, CA

Source: consumeraffairs.com

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. B

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.

Published: April 5, 2017

John of Minooka, IL

Source: consumeraffairs.com

Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier

Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier before I noticed. After all how many times you check the drum of brand new top of the line dryer?? Manufacturer says not covered. Not sure but already this brand new model has been discontinued, so the manufacturer i.e. Maytag or Whirlpool take your pick found out about the defective design/part but now does not want to honor the warranty ridiculous. And one of the main selling points was made in USA (which turned out to be only assembled in USA), and the consumer reports which gave good rating but they were duped too.

Published: May 29, 2015

raffi of San Francisco, CA

Source: consumeraffairs.com

The washing machine is rusting and Maytag refuses to take care of their inf

The washing machine is rusting and Maytag refuses to take care of their inferior product and obvious inferior materials used, and also inferior workmanship.

Published: October 28, 2011

Cynthia of Queen Creek, AZ

Source: consumeraffairs.com

This is my first convection oven. It is a double oven and I am hooked for l

This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.

Published: June 3, 2018

Rich of Tamworth, NH

Source: consumeraffairs.com

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for t

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.

Published: February 1, 2016

Karen of Gainesville, VA

Source: consumeraffairs.com

My dishwasher is 3-4 years old and the control panel is malfunctioning. Can

My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.

Published: November 4, 2015

Danice of Blossvale, NY

Source: consumeraffairs.com

Freezer does not freeze well. Causes most our food to get freezer burned. W

Freezer does not freeze well. Causes most our food to get freezer burned. We tried turning it up and down but made no difference. Actually went and bought a separate freezer for meats.

Published: February 4, 2018

Heather of Bethlehem, CT

Source: consumeraffairs.com

We were delighted with our new Maytag refrigerator, model #MBF2258XEB, unti

We were delighted with our new Maytag refrigerator, model #MBF2258XEB, until the compressor died less than a year after we bought it. Home Depot, where we purchased it, directed us to the A&E Company for service. Two weeks later, we are still without refrigeration; Maytag refuses to replace it and even refused to overnight the new compressor. We thought Maytag set an industry standard for excellence. Don’t buy this product if you want a reliable refrigerator from a company that stands behind its products.

Published: June 20, 2013

Kathryn of Binghamton, NY

Source: consumeraffairs.com

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model in July 2013. Eight months later the control panel ribbon strip burnt out. The first of many times to come. I had the panel replaced three times during the first year (warrantied by Maytag, now Whirlpool). All I can say is thank goodness, I paid $30.00 for the extended 3-year warranty. It has been the best $30.00 I have ever spent. Unfortunately it doesnt count for all the frustration this appliance has caused me. Ever since the first repairman walked through the door, all he could say is that the control panel was poorly made, electricity and water does not mix and never will. When you use the steam option all you are doing is adding to the problem. (The steam option is the sole reason why I bought the model in the first place!)Anyhow, this model has broken down three more times and it is currently down again as I am writing this, awaiting for a service person to hopefully come out as promised next week. I purchased this appliance two years ago and still have one more year of warranty left. Once it is done, I will be shopping for another dishwasher. If I didnt have it covered with a warranty, I would be paying the service fees of about $251.00 each time they came to change the panel. Shame on Maytag/Whirlpool for not recalling this model.

Published: August 2, 2015

Ann marie of North Haven, CT

Source: consumeraffairs.com

First we bought the washer and not even a month after it was ruined. In the

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

Published: January 4, 2018

Jessica of Everett, MA

Source: consumeraffairs.com

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!

Published: May 31, 2015

Tammy of El Cajon, CA

Source: consumeraffairs.com

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim fr

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

Published: August 15, 2016

Leah of New Braunfels, TX

Source: consumeraffairs.com

I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken.

I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken. The washer wont wash the clothes, just sit in the water and wont spin. I called Maytag, they offered me a warranty for another year for $371. The washer was only $550.00. When I tried to get set up with a repair service, the only company they used which was going to charge $105 just to look at it, would only take cash. When I called back to discuss with Maytag, they were no help at all. I was told they wouldnt even do the warranty since I scheduled a service even though I canceled it. I will never buy Maytag again.

Published: October 22, 2014

keri of Levittown, PA

Source: consumeraffairs.com

Unless you’re doing laundry for an army don’t buy the Maytag commercial

Unless you’re doing laundry for an army don’t buy the Maytag commercial washer MVWP575GW. I should have gone with my original choice but my husband was concerned with the durability and warranty hence why we purchased this washer. It’s just the 2 of us and I frequently use the delicate cycle. Unknown to me at the time you can not adjust your water level so if you’re washing delicates plan on wasting a lot of water unless you only wash your delicates once a month. In my opinion delicates are undergarments, blouses, etc. delicate cycle in “deep water wash” only. As far as we can tell the wash cycle at its longest is 8 minutes which I guess for commercial grade is probably correct. However there is a presoak option that I don’t the believe does the work of a longer wash cycle. If you have to do a quick scrub on a piece of clothing as the washer is filling up you can not do this as everything stops once the lid is up.Last but not least the washer is loud it sounds like it’s going to break down at any minute. I’m sure many of the issues people have with products today are due to government regulations. I’ve tried contacting Maytag customer service on numerous occasions to see if I’ve been doing something wrong even though I’ve read through the operating manual several times, I’m currently on hold for 20 minutes. Doing the laundry has never been the highlight of my day but I never minded it until now. I absolutely dread it now. My suggestion would be if you like the features on your current washer, spend what you need to to get it working properly which is what I wish I had done with my 23 yr old washer. Worst purchase I’ve ever made!

Published: November 10, 2020

Barbara of Binghamton, NY

Source: consumeraffairs.com

Im furious beyond belief with Maytag. Im furious at myself for being stupid

Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.

Published: December 31, 2012

Karen of Schaumburg, IL

Source: consumeraffairs.com

I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, bu

I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, but it leaves glasses stained with a cloudy haze. It also does NOT dry, even on jet steam dry mode. Bottom line, after a little research, I was the one who bought it, so I took accountability and just rolled with it. Well, the control panel stopped working this week (wont light up). I called maytag and the lady told me they would cover a service call and parts even though its not under warranty. When the service company called me, they said maytag will NOT cover cost, totally contradicting what the Maytag lady told me. After reading these other posts, I wish I would have visited this site before I bought this headache of a machine. I will never buy Maytag again!

Published: January 29, 2015

Fred of Bay City, MI

Source: consumeraffairs.com

This washer does not distribute enough water to wash clothes properly. I co

This washer does not distribute enough water to wash clothes properly. I continually take clothes out of washer that are not completely wet. My darker clothes have white spots of detergent on them that did not get rinsed off. This product should be pulled from the stores. We have tried everything, using deep water wash, bedding wash, to get more water in the machine. Our clothes are not coming out clean. Complete waste of our money!

Published: March 10, 2016

Kathy of Hudson, IL

Source: consumeraffairs.com

I would like others to know that Maytag does not stand behind this product

I would like others to know that Maytag does not stand behind this product at all. I am not sure about other products, but after talking to Maytags customer service team I would guess you would get the same runaround with other products. We have had our washers for about eight years now and have had many things go wrong with it. The one that gets me the most is the one that my appliance repair service does not cover and that is the main bearing. I have done some research to why this is and most of them do not cover this, because they should last for the life of the washer. Most washers last for more than ten years. However this washer has only lasted a few years on each bearing. I have now put in my third bearing into this washer. The last bearing only lasted two years. If I had to pay for labor on replacing this part I would have not replaced it. I had been given a quote for replacing it and it was over $350. Some places wanted more than $400 to do it. To me the washer is not worth this. Yes we paid like $900 for the washer, but it is not worth putting that much money into this washer. If you cannot replace this part on your own then just walk away from it. Buy a Speed Queen. I know Maytag has sent parts to other people free of charge, but I have not been so lucky. When you send others part to fix the same problem, to me that is admitting that there is a flaw in this washer. With that said my wife and I already filed a BBB complaint against Maytag and will be sending a letter to the Minnesota Attorney General. I have proof they have sent replacement parts to others and dont see why they cannot do the same for me. Maytag is own by Whirlpool, you think it would be cheaper and easier to make customers happy than just brushing them off. I would say that customer service in many of these large companies and even small companies is gone. I remember when you would call a company and make a complaint and they would go out of their way to try to make you happy. Now they come up with reasons why it is all the customers fault that their products are bad. Maytag is just another example of a greedy business that does not care about their customers. So please do your research before you buy this product and good luck to those who have that are stuck with the junk that Maytag sells customers.

Published: November 6, 2015

Craig of Forest Lake, MN

Source: consumeraffairs.com

Maytag #mbl2258es1 - started leaking in the freezer two years after I bough

Maytag #mbl2258es1 - started leaking in the freezer two years after I bought it. Two service men who did not know how to fix it. Now the refrigerator is not cooling. No more Maytags. Horrible refrigerator.

Published: June 18, 2019

madeleine of Kenner, LA

Source: consumeraffairs.com

The washer doesn’t have enough water to to get clothes clean. Even on dee

The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!

Published: May 5, 2019

Jillonne of Oldsmar, FL

Source: consumeraffairs.com

Duck bill valve for defrost water from freezer malfunctions, water flows in

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

Published: August 26, 2014

see of St Augustine, FL

Source: consumeraffairs.com

Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warrant

Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warranty I had to call for service once. I felt based on the Maytag reputation I didnt need to extend the warranty. WRONG!! My Maytag first started with the loud and fast spinning. Like it was about to explode! Then my washer started leaking. I thought I was having plumbing problems, so I called a plumber... wasnt the plumbing. My washer wasnt draining out completely so I finally called an appliance repairmen who immediately knew what the problem was ($109.90) for a 15 minute review. The leak was from the bottom of the washer... the seal around the transmission cracked, broke or whatever causing water to drain out in my garage. Also the main control board wasnt working. Repairman said it would cost me $700 to repair!! Really?!! My machine was practically new! Without hesitation the repairman said for me to call the Whirlpool/Maytag 800 number and they would offer me another washer for 50% off at their online outlet. Repairman said this always happens... Why would I want another Maytag or Whirlpool!! Please do not buy the Maytag Bravo... Can you imagine if this happened with a car purchased... 4 years and then having to buy another car??!! Not reliable or worth your money!!

Published: June 6, 2015

Geri of San Dimas, AL

Source: consumeraffairs.com

I have used Maytag washer and dryer for over 20 yrs. I recently replaced th

I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.

Published: February 9, 2017

Zollie of East Spencer, N.C.

Source: consumeraffairs.com

Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravo

Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.

Published: February 14, 2020

Debbie of Decatur, AL

Source: consumeraffairs.com

Bought this Maytag Bravos Washer online from Lowe’s in the holiday season

Bought this Maytag Bravos Washer online from Lowe’s in the holiday season of December 2017 because my previous Maytag HE washer broke after 17 years. I have had nothing but issues with this washer right from the start. The clothes do not come clean as I find myself putting them through the wash cycle two or three times to have them washed and come somewhat clean. The clothes come out soaking wet that I have to put them through the rinse and spin cycle at least one or two more times. I called Lowe’s to complain about this washer and they said they only have a 30 day return policy and they would be happy to call for service for me. I told them it didn’t work from the start but they didn’t care. So now, sadly, I have a repairman coming this week to fix my new washer, And hopefully he can fix it that I can use it and it can properly wash clothes. I wish I would have her read the reviews on Consumer Affairs about this washer before purchasing this Maytag. Not happy with Maytag. I would have never bought it and bought a different brand. Codes appear on the face of the washer better. Nowhere in the manual that I had to personally download myself because it didn’t come with one. And oh did I mention that I need a step ladder to reach into the bottom of the tub? This washer should come yellow because it is definitely a lemon!

Published: February 19, 2018

Paula of Nesquehoning, PA

Source: consumeraffairs.com

My dishwashers warranty expired in March 2011 and it stopped running in Apr

My dishwashers warranty expired in March 2011 and it stopped running in April 2011. I have not had the use of my dishwasher since then. I was able to finally afford to have a technician take a look at it. I am told that it is the circuit board and it is going to cost as much as the price I bought the dishwasher for. I thought Maytag products were better than the other products so I paid a little more and got a Maytag only to find out that they are garbage. I might as well bought an unknown brand at a cheaper price for all your products were worth. I guess you cannot trust anyone these days, and I will never buy a Maytag product of any kind again. I think that you should fix this.

Published: January 5, 2012

Linda of Kitchener, ON

Source: consumeraffairs.com

I purchased an Atlantis washer in 2005 and assumed that Maytag was still on

I purchased an Atlantis washer in 2005 and assumed that Maytag was still one of the better manufacturers. How naive of me! What genius at Maytag thought it was a good idea to place the water filter inside the washer? Not only can you not keep the filter clean so that cold water will flow properly, even worse, if the filter completely clogs, the water will not stop filling into the tub which could, of course cause an overfill and flood. I narrowly escaped this scenario once. No one should have to stand and watch their machine fill with water to insure it stops. Now the machine is causing a grinding noise when agitating. I expect it to stop working any day. I will not buy another Maytag or Whirlpool, who of course now owns Maytag. And I will not pay another repair bill for the filter or any other part. The brand was once considered the best in America, now its just another brand thats a piece of junk produced in another country.

Published: August 21, 2011

Reeve of Roswell, GA

Source: consumeraffairs.com

Updated on 08/13/2021: Today a repairman who is authorized by Maytag came o

Updated on 08/13/2021: Today a repairman who is authorized by Maytag came out. He found the problem, some arm that popped out that is located underneath the washer. He put it back together and said he needs to order the part and it will take 30 more days. Set the washer so that it SHOULD work for a couple of loads. I spent $700 on a washing machine and I have to go to a laundry mat to get my clothes washed. Here is the clincher. The guy left no paperwork, nothing, not even a business card. So I am at the mercy of this repairman (I think he said his name was Jessie). The guy was friendly, quick and knowledgeable, however he told my husband he knew what the problem was going to be, if you knew why didnt you bring the part with you and he said the part is out of stock. Why, is this part unique to Maytag washers? So I am still waiting for my washer to be fixed.Original Review: In December 2020 I purchased a Maytag washer it was delivered in January 2021 and it worked great for the first several months. Then the machine started making noises, clicking noises like it couldnt move through the gears. Then I started noticing that my clothes were not getting cleaned. It was taking an hour to wash the clothes. I told my husband it is not agitating just clicking. We had to stop and start back up the washer just to get the water level high enough for the so called deep water wash. I was finding residue left on my clothes and had to wash them 2 or 3 times to get the clothes clean enough to wear. Sometimes it wont spin enough to empty the water in the tub. It smells almost like wire burning. It has barely been 6 months and I have to have a repairman out. I will review the washer again after it has been fixed or replaced. But as of right now I will never buy another Maytag again.

Published: August 1, 2021

Sharon of San Jose, CA

Source: consumeraffairs.com

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried dee

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried deep water wash plus the 2 rinse settings and I still have to wash the load twice to get rid of the lint lines and soap lines. Ive also tried every combination of settings to no avail and I follow the guide to a tee because this machine actually weighs the clothes to determine the water level. Maytag customer service was polite but useless. Im assuming its the poor design but customer service says I will be charge for the warranty service call if no problem is found. Maytag, another fine company down the drain. PS, parts are made in China.

Published: March 28, 2019

Thomas of Orange, CT

Source: consumeraffairs.com

Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing

Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing but problems due to faulty computerized guts. Worked intermittently and took a long time to wash compared to older machine. Repairman out twice... replaced computer board and still have problems. The machine was made in Canada according to the label. Hey Canada, what is going on making junk? Too bad that we did not know beforehand what junk the Maytag brand has become. Lowes should not sell this junk to help its reputation and valued customers.

Published: December 19, 2017

James of Hurricane, UT

Source: consumeraffairs.com

The lonely salesman in the Maytag commercial for their washing machines say

The lonely salesman in the Maytag commercial for their washing machines says it all. The first Maytag washer we owned we used for 20 years and during that time had only a belt break one time which we replaced and used for a few more years. We then moved to a new home in 2006 and decided to purchase a new Maytag.

Published: May 11, 2020

Nancy of Morgantown, WV

Source: consumeraffairs.com

After less than two years the commercial washer we purchased from Lowe’s

After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(

Published: October 18, 2020

Gabriel of Tuttle, OK

Source: consumeraffairs.com

After writing a polite but stern complaint to several of the executives at

After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.

Published: January 1, 1970

John & Jennifer of Fort Collins, CO

Source: consumeraffairs.com

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K3150319

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

Published: April 29, 2015

WILFRED of Torrance, CA

Source: consumeraffairs.com

I inherited this Maytag washer, so it has been around a very long time (I h

I inherited this Maytag washer, so it has been around a very long time (I have had it for 18 years). It still runs quite well, has 3 levels of wash/rinse, 3 cycles to wash in. Both of us...me and the washer are still kickin together. Highly recommend Maytag.

Published: May 18, 2020

Lyn of Santee, CA

Source: consumeraffairs.com

It is actually an older model Maytag set that I bought used 4.5 yrs ago. I

It is actually an older model Maytag set that I bought used 4.5 yrs ago. I am very impressed how its held up and how fresh our clothes are still. I have always loved Maytag and will buy again if needed.

Published: February 14, 2019

Donna of Lincolnton, NC

Source: consumeraffairs.com

Purchased a Maytag Bravos 300 quiet series and am totally dissatisfied. I h

Purchased a Maytag Bravos 300 quiet series and am totally dissatisfied. I have a bandsaw, router and several saws in my workshop and by far my Maytag washer can drown them all out with the noise it makes. On top of all this it does not complete its cycles before it shuts off and if you try to restart it you never know where in the cycle it is going to start at. This may occur six or seven times before you are able to complete one wash. It may take a day to wash one load of clothes. Maytag should refund the total purchase price of this piece of junk!

Published: March 5, 2016

greg of Columbus, OH

Source: consumeraffairs.com

Does a good job. The only thing it has problems with is frying pans, but no

Does a good job. The only thing it has problems with is frying pans, but no dishwasher can do those. 4 cycles, option to turn off heated dry. Standard size. Fit the cabinet perfectly. Just a plain white front, which is fine, but it did not get 5 stars because the white plastic control panel seems to catch and show dirt easily compared to the white painted metal door. Ive had this machine 15 years and the only repair needed was replacement of one of the rollers on the lower dish rack.

Published: February 24, 2016

Privacy of Somewhere, AL

Source: consumeraffairs.com

If I can rate the AquaLift Technology oven cleaning system that my Maytag o

If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!

Published: November 14, 2018

Jo-Ann of Delmont, PA

Source: consumeraffairs.com

I purchased an expensive front-load washer and dryer a few years ago. About

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

Published: December 11, 2014

ioana of Farmington Hills, MI

Source: consumeraffairs.com

This is Maytag model: MVWB765FWO-Top loader. HE rated. It handles mixed loa

This is Maytag model: MVWB765FWO-Top loader. HE rated. It handles mixed loads without balance issues but I cannot yet address reliability. The new machine averages 7+ loads weekly and is in the 8th week of use. The overall performance is clearly superior to the Kenmore Elite it replaced.

Published: September 12, 2017

John of Zephyrhills, Florida

Source: consumeraffairs.com

Stay away from this product!!! Lets just say one star is too much for this

Stay away from this product!!! Lets just say one star is too much for this product. Terrible. Lets just say one star is too much for this product. We bought this washer 2/2017. We used our previous Maytag washing machine for about 15 years without any problems. But this machine on the first try was a big disappointment because it did not wash clothes very well. Clothes come out of washing machine smelling bad and you could see the soap scum on darker clothing. We try to return the machine to Home Depot after 3 days, but they said after 48 hours they could not take it back. So if there was any problems we had to call a technician to repair it. Well, there is nothing to repair because thats just the way the machine is designed to conserve water.Worst washer and the customer service is even worse than this machine because they just keep repeating that if there is nothing to repair then, there is no problem. So, therefore its not their responsibility. TERRIBLE!!! I even bought their extended warranty and that doesnt do anything with dissatisfaction on this product. If you are owner of this company or at least care about your company, you should stop making this kind of product, and listen to peoples complaints!!! What a waste of our hard earned money in this bad economy!!!

Published: April 7, 2017

Ji of League City, TX

Source: consumeraffairs.com

We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a s

We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a sloshing sound during agitation. Its a high efficiency model and was okay for several months, I think. It began to make something of a clunking sound during agitation that was similar to the deceleration sounds when the spin cycle completes. It seems that is an indication that something is wrong. Clothes arent clean after washing - another reason to suspect a problem. I observed the wash cycles and noticed that some items dont even get wet during the wash cycle. The clunking is probably an indication of the type of failure but I couldnt find anything other than someone else asking the same question when I did an internet search. Expected performance is shown in a company video with water sloshing during agitation. Thats the key take-away. My basket moves back and forth an inch or two during agitation and makes a clunking sound at each direction change. Water isnt sloshing through clothing and some of the garage rags that were once my clothes probably just needed a good washing. I suppose that even cleaning the washer isnt accomplishing much. The spin cycle is actually impressive. I load the washer evenly and find the completed loads with a towel or shirt evenly covering the clothes pulled to the basket below. Unfortunately, thats probably the only part of the process cleaning anything.The enclosure says its designed and assembled in U.S.A. and, unfortunately, speaks to our manufacturing ability. Some of the engineers Ive worked with over the years suggested areas to inspect. I was able to use my phone camera to look under the unit and noted that it is controlled by a main drive motor and a little synchronous motor with a linkage that Im guessing changes agitation direction. Both are made in China. Ive considered repairing it and just pulled the wash plate for inspection and found nothing beyond the difficulty of pulling the wash plate. Probably an issue with the drive assembly and a few hundred dollars in parts to fix. Ive also had input from someone about the cost of replacing the control board. I grew up with TV commercials of the Maytag repairman with nothing to repair in the world of reliable, American products. Its disappointing to find that is no longer the case. The low tech GE washers weve used all our lives were old and ugly when they left our house. Not defective, a few drops of oil below or worn finish but still working. It really is a disappointment to look at where we are today. It didnt have to collect samples on Mars or deliver orders in a self-driving vehicle. A reliable washer to clean dirty clothes is all we hoped for.

Published: September 17, 2020

Dennis of Elkton, MD

Source: consumeraffairs.com

I bought a Neptune Washer in 1999. 6 years later (2005), it started making

I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!

Published: April 7, 2012

Elizabeth of Willits, CA

Source: consumeraffairs.com

Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, o

Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, over $900.00. Never has worked correctly. We need to turn the freezer way up to freeze the ice cream and it forms frost all around the freezer with mini icicles hanging! But even worse... no matter what setting you put the refrigerator on it ruins your food by freezing everything. The only safe spot is in the deli drawer. I have thrown away hundreds of dollars worth of food that is destroyed because it froze in the refrigerator.A service man from Mannys came and ordered parts. He came back and said they were the wrong parts. Now he says that the refrigerator has a problem and Maytag is trying to come out with a plan on how to fix it. I talked with Maytag (took 44 minutes to get someone on the phone). The manager in service was rude, said they dont replace food and they would work on fixing it. 2 weeks later... no calls from either place. I called Mannys and they said they should have some news by next week. In the meantime I dont have a refrigerator that works! NEVER BUY A MAYTAG REFRIGERATOR!!! It is still under warranty and I asked for a new refrigerator... both Mannys and Maytag said no way.

Published: July 18, 2016

Roberta of Longmeadow, MA

Source: consumeraffairs.com

Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 wa

Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!Called back in July of 2011 could not reach anyone at maytag service. My warranty expired 07/19/2011,yesterday 08/08/2011 I recieved a letter from Maytag wanting me to buy an extended warranty.I called an ask them why I should buy an extended warranty when they wouldnt even honor the original warranty they pulled up the records where I had called for service and told me I should have kept calling back that they take care of their customers etc. etc. but there was nothing they could do now because the washer was out of warranty.I called about a new water valve for this washer $56 for part $100 for labor including service call. Now I faced with a decision try to repair this piece of junk or scrap it a buy a new washer( not a Maytag or a Whirlpool) I am not rich I am elderly and live on a fixed income, it took me 6 months to pay off this washer at Home Depot!!!!!

Published: August 9, 2011

Rose of Alton, MO

Source: consumeraffairs.com

This was my first Maytag, will definitely be my last. I purchased the combo

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.

Published: May 30, 2016

Amy of Royal Palm Beach, FL

Source: consumeraffairs.com

I purchased a Maytag range with self-clean oven. Manual says to put 2 cups

I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!

Published: September 16, 2014

Calogera of Montreal , QC

Source: consumeraffairs.com

We bought a Maytag refrigerator (single-door) with a top-loading freezer th

We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.

Published: August 30, 2019

Steven of Ottawa, ON

Source: consumeraffairs.com

I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot..

I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot... Cost me $600 in total repairs. Maytag would not help. My son just brought it to the dump! At that same time I bought a Maytag bottom freezer from Home Depot... It has never worked right. Ice dispenser broken after 1 year, food freezing in fridge at any temperature... It just died! Maytag refuses to take any responsibility for THIS POS!They should be ashamed at the way they treated me. I am 94 years old, and have fought for our freedom, and was looking for one simple thing from this American company. Its called fairness! Maytag sucks! You have lost a lifetime customer. You have lost my son as a customer, and will lose anyone I talk to, as well as my son posting on ALL social media! SHAME ON YOU MAYTAG! SHAME ON YOU MAYTAG!

Published: March 19, 2016

Anthony of Spring Hill, TN

Source: consumeraffairs.com

Just bought a washer and my clothes are always left with dust and dirt on t

Just bought a washer and my clothes are always left with dust and dirt on them after washing. Called Maytag, they sent a technician over, but he found nothing wrong. Company refuses to do anything about it, including exchanging it for a different model, since weve had it for more than a month. I am extremely dissatisfied since I just lost over a grand on a washer that doesnt actually wash my clothes.

Published: October 3, 2019

Jasneet of Calgary, AB

Source: consumeraffairs.com

I have had my washer and dryer for about 5 years. After a couple of years,

I have had my washer and dryer for about 5 years. After a couple of years, I noticed my washer would fill and stop. When I go to put clothes in the dryer, it’s still filled with water... very inconvenient! I have to open and close it and then it continues. The dial doesnt work properly! The delicate cycle hardly works... that started after about a year. It just freezes up and stops. I have to open and close it. It does not rinse right, leaves a film on dark clothes, and I have to rinse again; I do not over fill it either. Sometimes it does smell a little mildew.The dryer knob does not work properly. I set my setting and pull the knob out, and it doesnt come on. I have to do it several times or change the setting or put it on 30 minutes only... very frustrating! I never had these problems with my Kenmores! I wish I did not switch brands. These things should work properly. I realize washers and dryers dont last like they used to, but come on! They also cost so much more than they used to. I wont do this again. I will do more research as to what is a good product. Too bad!

Published: April 17, 2013

Sharon of Pinole, CA

Source: consumeraffairs.com

Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far

Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far right 3 buttons stopped working. I contacted Maytag to see if there was an issue with this and they reported that there was not. I had the part replaced in 06/2013 at $280. It cost me 1/3 of the purchase price of the dishwasher. The repairman said that he sees this a lot with Maytag control panel issues.On 08/02/14 the same exact issue occurred. I contacted Maytag online on 08/02/14 and didnt hear back until 8/13/14 to say that there was no known issue and all they could do was recommend a repairman. I also called before I heard back via email and they said the same exact thing, there is no known issue and we can do is recommend a repairman. I am not interested in repairing. Been there, done that. Not doing it again. I researched the issue of the 3 far right buttons not working and there are several forums and discussion topics out there. I find it hard to believe that MAYTAG is not aware of this issue. If you GOOGLE the model you will see the same issue. Not only is the MAYTAG product poor, but they have the worst customer service I have ever seen.

Published: August 14, 2014

Lynette of Virginia Beach, VA

Source: consumeraffairs.com

I purchased a new washer and dryer from Lowes a few months ago. I had my fo

I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!

Published: July 7, 2018

Linda of Ponce Inlet, FL

Source: consumeraffairs.com

I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen

I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen remodel less than 3 years ago. Maytag was a great product years ago so I thought I would switch from GE to Maytag thinking that I had purchased a quality set that would give me years of great service! What a bad choice to say the least! This dishwasher has never dried the dishes completely with heated dry option. I never cared for the plastic latch and metal catch option either since I caught water dripping from the bottom since the door must not have been completely shut even though the latch was secure.Most recently, the start option on the flat control panel will not work. After opening and closing door multiple times I can get the start option to light up and run the cycle. Added bonus to start option not working correctly is that when the dishwasher door is shut, it automatically runs hours later with no human interaction. The dishwasher lights were lit up like a Christmas tree at 7 am this morning and running a cycle. Guess it thought the dishes werent clean enough. I am going to price out a board and determine whether I will throw this piece of crap in the dumpster and find a different brand! I HIGHLY RECOMMEND THAT YOU DONT BUY A MAYTAG DISHWASHER!

Published: October 2, 2016

J of Raleigh, NC

Source: consumeraffairs.com

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bot

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bottom freezer. About 2 month age water was forming and freezing on the bottom of the freezer compartment and leaking on the floor. It appears that this is a common design flaw recognized by Maytag with an updated part available that is intended to correct this problem.Contacting the extended warranty company I was informed that this is normal maintenance and not covered under the plan. Liars!! One does not remove a car engine to change the oil. To correct this problem the refrigerator is required to be pulled from the wall, disconnected from power, remove the back lower cover, disconnect two wire cables, replace the drain tube and reverse the process. Normal maintenance - give me a break. The company promoting this phony plan is Federal Warranty Service Corporation in Atlanta, GA. Do not buy a plan from them and if you have one cancel and receive a refund if possible. Maytag get into another business because your product is junk.

Published: July 27, 2015

Thomas of Hicksville, NY

Source: consumeraffairs.com

I have had my Maytag refrigerator for eight years and it is best one I have

I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!

Published: December 30, 2016

Linda of Havertown, Pennsylvania

Source: consumeraffairs.com

We bought this Maytag Bravos top loading washer 2 years ago after having ba

We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.

Published: December 14, 2013

Roxanne of Tiger, GA

Source: consumeraffairs.com

Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both wash

Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.

Published: August 8, 2013

Bev of Fort Erie, ON

Source: consumeraffairs.com

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on th

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

Published: October 13, 2020

Mike of Carmel, IN

Source: consumeraffairs.com

Rust on two year old Maytag Bravos washing machine - I noticed some rust al

Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.

Published: October 31, 2013

Dixie of Hitchco*ck, TX

Source: consumeraffairs.com

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers st

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

Published: January 6, 2016

Almq of Ellenwood, GA

Source: consumeraffairs.com

I have never liked the stove because it is too small (it came with the trip

I have never liked the stove because it is too small (it came with the triplex) and it has porcelain like top. One burner burns to hot, the other three mediocre, there isnt enough space between the burners and the back of the stove. It doesnt cook evenly and it really does not have a low or simmering setting. You cant set a timer for simmering because it cooks too fast. The knobs are stuck and sometimes wont light when you turn them down. The oven is okay, but could be better. Wish it had self cleaning. The broiler in no existence. Food way too close to the flames. We have had this oven since we bought the triplex back in 2011.

Published: February 9, 2021

Gerrie of Las Vegas, Nevada

Source: consumeraffairs.com

Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It con

Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basem*nt and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!

Published: December 28, 2019

Liz of Mountville, PA

Source: consumeraffairs.com

I read the reviews before I bought this washer, went to a major department

I read the reviews before I bought this washer, went to a major department store to buy it. This way I knew that I could get good support if something happened to it. Its been 3 months, I use the washer everyday. There are 4 adults in my building, they use it daily. I have never had a problem yet, the clothes come out cleaner than the front loader I have. It seems Maytag still makes a good product. I am the first to admit, when you make large number of products you will have some with a defect. But this washer the Centennial by Maytag works great.. Plenty of water in the tub, the clothes come out clean.. Maybe those people having problems need to stop buy at big box home centers. Theyre known for lumber not washers.

Published: August 16, 2015

frank of Chicago, IL

Source: consumeraffairs.com

THIS PRODUCT IS CRAP!!!! I spend $699.00 at Home Depot, after 1/12 years th

THIS PRODUCT IS CRAP!!!! I spend $699.00 at Home Depot, after 1/12 years the console stopped working. Maytags engineering staff should be fired!!! You stole my hard earned money. NOT once, but on a washing machine as well. I will never buy a Maytag product again. HEY NO WONDER THE REPAIR man sits on his ** the rest of the company does too! I dont have 250.00 dollars to fix this thing. Shame on your company. No wonder you dont want anything. DONT BUY MAYTAG, buyer beware. I am angry but this is not **!

Published: July 10, 2014

Bill of North Berwick, ME

Source: consumeraffairs.com

Two years ago I bought a matched set of Maytag Neptune washer and dryer. Al

Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.

Published: July 30, 2016

Paul of Allegan, MI

Source: consumeraffairs.com

Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home D

Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.

Published: October 10, 2016

Carol of Brunswick, ME

Source: consumeraffairs.com

Maytag needs to step up and admit that they have a design flaw in this dish

Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.

Published: January 8, 2016

Ronald of Palm Coast, FL

Source: consumeraffairs.com

Maytag Refrigerator Model OBX MSS25C4MGB (2024)

References

Top Articles
Latest Posts
Article information

Author: Jeremiah Abshire

Last Updated:

Views: 6490

Rating: 4.3 / 5 (54 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Jeremiah Abshire

Birthday: 1993-09-14

Address: Apt. 425 92748 Jannie Centers, Port Nikitaville, VT 82110

Phone: +8096210939894

Job: Lead Healthcare Manager

Hobby: Watching movies, Watching movies, Knapping, LARPing, Coffee roasting, Lacemaking, Gaming

Introduction: My name is Jeremiah Abshire, I am a outstanding, kind, clever, hilarious, curious, hilarious, outstanding person who loves writing and wants to share my knowledge and understanding with you.