Hilton 2023 Year in Review | 2023 Annual Report | Hilton News (2024)

With the addition of nearly 1,000 future hotels to the pipeline in 2023, Hilton now has a record of nearly 3,300 hotels in development, totaling more than 462,000 rooms. Roughly 1 in 5 hotel rooms under development globally are slated to fly a Hilton flag, and we maintain the largest under construction pipeline of any global hotel company.

Hilton also marked a decade of fast-paced growth since our initial public offering (IPO) on the New York Stock Exchange on Dec. 11, 2013. Over this period, we delivered total shareholder returns of approximately 420%* - outperforming major indices and industry averages.

*Total Shareholder Return calculated for the period Dec. 11, 2013-Feb. 29, 2024

In 2023, travelers accelerated their appetite for experiences over things. As travelers sought out once-in-a-lifetime moments, unique culinary offerings, events and cultural immersions, Hilton Honors rose to the occasion, offering exclusive access to some of the most sought-after events of 2023, including must-see intimate concerts, McLaren F1 Racing, and the Ryder Cup.

Hilton also partnered with world-class talent to drive food and beverage innovations and announced a first-of-its-kind partnership with the James Beard Foundation.

Informed by feedback from our team members, Hilton launched and expanded industry-leading benefits that supports them and their families.

In 2023, we:

• Released new, on-demand mental wellbeing resources as part of our Care for All caregiving initiative;
• Launched and expanded earned wage access and shift flexibility pilots with DailyPay and Work Jam, providing team members additional scheduling and financial flexibility; and
• Provided education, training, and resources on substance use disorder in partnership with Shatterproof.

At Hilton, we create opportunities where team members come for a job but stay for a career. To support all team members in expanding their careers, we offer innovative, best-in-class learning and development opportunities, including:

• Hilton University, with access to more than 25,000 courses and job certifications in several fields;
• LinkedIn Learning, offering software, creative, and business skills classes and certification courses;
• Debt-Free, Barrier-Free Education through Hilton's industry-leading partnership with Guild; and
• Hilton Cares, a program announced in 2023 that will provide $500,000 in annual scholarships for team members and community members building careers in hospitality.

At Hilton, we remain steadfast in our commitment to create the best, most inclusive environment for our team members, guests, owners and communities. We are focused on attracting, developing and retaining the best and the brightest talent - from the property level to our corporate leadership - while increasing inclusion across our business. These perspectives sustain innovation, drive growth, and promote an inclusive environment for the diverse guest population and communities we serve.

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• #1 Workplace in Argentina, Austria, China, Dominican Republic, France, India, Italy, Peru, Portugal, Switzerland and Uruguay
• #2 Best Workplace in the U.S. by Great Place to Work and Fortune, 8th consecutive year on the Top 100 list
• #3 Best Workplace in China and #2 best workplace in Asia
• #3 Best Workplace in Europe by Great Place to Work and Fortune

• Ninth consecutive year with Human Rights Campaign Corporate Equality Index of 100%

• Fifth consecutive year as #1 Workplace for Women in the U.S.

• #4 Best Workplace for Millennials in the U.S., sixth consecutive year on the list

• Member of the Fair360 Hall of Fame

• #1 Top Company for Employee Resource Groups by Fair 360

• #1 Top Company for People with Disabilities (PWD) by Fair360

• Named a 2023 US PEOPLE Companies that Care